Policies

Return Policies

SHIPPING

STOCK orders are shipped within 24 hours from
July 25th through September 13th
 
Shipping & Handling Costs - Are added to the price of the merchandise. For the contiguous states there will be a 10% shipping & handling charge added to the total cost of all orders, except for items on pages which have a 20% shipping & handling charge. Call your Rep for shipping costs outside the contiguous 48 states.
 
Pick-ups - A 24 hour notice is required for all on site pick-ups at our warehouse. Pick-up times are scheduled with your salesman and by appointment only.

 

• SHIPPING POLICIES APPLY TO THE 48 CONTIGUOUS STATES

RETURNS

All merchandise must be returned in original individual packaging or a 40% restock fee will be assessed to those items.

Early Order - Purchases of stock merchandise that have not been customized and have not been used may be exchanged for sizing problems, with no service charge within 30 days of the order. The customer is responsible for freight to ASA Soccer and the freight back to them.
 
STOCK - ASA makes every effort to have these items available for immediate shipping during the early order program. Merchandise that has not been customized and has not been used may be returned with a 10% restocking fee within 30 days of the order. There will be a 20% restocking fee up until on all merchandise. The customer is responsible for freight to ASA and the freight back to them, if an exchange. Merchandise must be returned within 30 days of purchase date.
 
LIMITED STOCK - ASA works to keep these items available, but there may be a short period of time when they are temporarily out of stock. Merchandise that has not been customized and has not been used may be returned with a 10% restocking fee within 30 days of the order. There will be a 20% restocking fee on all merchandise, used or otherwise. The customer is responsible for freight to ASA and the freight back to them, if an exchange. Merchandise must be returned within 30 days of purchase date.
 
NON-STOCK - ASA obtains these items only when a customer specifically orders them. Merchandise that has not been customized and has not been used may be returned with a 20% restocking fee within 30 days of purchase. A 30% restocking fee will be charged for all items. The customer is responsible for freight to ASA and the freight back to them, if an exchange. Merchandise must be returned within 30 days of purchase date.
 
CUSTOM - Once ordered, custom items cannot be changed, cancelled, returned or exchanged.
 
DROP-SHIP - ASA has these items shipped directly to the customer from the manufacturer. These items can only be returned if they have not been customized or used, and under the specific policies of that manufacturer and will include a substantial restocking fee. The customer is also responsible for the return freight. Prices do not include possible delivery lift gate charges.
 
stock non-stock icons
 
FREE FREIGHT ALLOWED (FFA) - Ask your sales rep for more details!
 
Special Orders - Any items which are not in our catalog, cannot be returned or exchanged. Once ordered they become the property and responsibility of the customer.
 
Returning Samples - All samples must be returned within 45 days. Samples are shipped with a return label. Orders will not ship or be customized until samples are returned. Late return of samples will be charged a re-stock fee of 20%.
 
Defective Items - Must be returned within the 30 days in which they were purchased. Whether or not the items are actually defective, and whether or not the items will be repaired or replaced, will be determined by the manufacturer of the products.
 
 
• ALL RETURNS MUST BE AUTHORIZED BY OUR CUSTOMER SERVICE DEPARTMENT •
All unauthorized returns automatically carry a minimum 30% restocking fee!

• ALL MERCHANDISE MUST BE RETURNED IN ORIGINAL INDIVIDUAL PACKAGING •
Or a 40% restock fee will be assessed to those items.
 
ASA Football is not responsible for inadvertent errors made during the creation of this catalog.
Prices may increase without notice due to factors beyond our control.

All colors in this catalog are reproduced using modern printing techniques.
Product color shown in catalog may vary from actual product color.